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General

Billing & Subscription

  • Do you offer a payment plan?
  • Do you offer a free trial or promotions?
  • How to mail a payment
  • Mailed Payment Inquiry
  • Price of Upgrade
  • What are the premium features available to me?
See all 17 articles

Account Info & Settings

  • Can I transfer my account to another site?
  • Account privacy
  • Terms & Conditions
  • Privacy Policy
  • How do I change my location?
  • Stop Email Notifications – Unsubscribe Me
See all 13 articles

Matching & Member Communication

  • What is Today’s Birthdays?
  • Same Sex Matching
  • I'm not getting emails with Today's Matches
  • Was my email delivered?
  • I'm not getting replies to my emails
  • Flirts - Explained
See all 25 articles

Profile & Photos

  • Greeting Text Guidelines
  • Updating/Changing a Username
  • Photo Likes and Comments
  • How do I update my greeting?
  • How do I view my own profile?
  • Photo Guidelines: Tips and Rejection Reasons
See all 15 articles

Safety & Suggestions

  • Are you affiliated with uDate?
  • Do you have an Android App?
  • iPhone, iPad Apps
  • Recommended Browsers
  • Online Dating Safety Tips
  • Dating Safety - Online and Offline
See all 10 articles

Technical Issues

  • How to change the font size
  • Live Chat - Requirements
  • How do I disable my pop-up blocker?
  • Site is Timing Out
  • Issues with the Chat Feature
  • What's my browser version?
See all 8 articles
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